This is a multi-part message in MIME format.

Please find the Re-activation form attached, send one per user ensuring only one box is selected in 
section 3.  A signatory on the bank mandate must sign the form.

Fax to 1850 078236 or alternatively you may wish to email the completed document, by attaching it 
to an email and sending it to banklineadministration@rbs.co.uk

On receipt of the completed form we will respond to the request within 2 working hours and 
communicate this to the user by email.

Please be aware when choosing a new pin and password for the service, it is important not to use 
pin/passwords that you have used before but to use completely different details.

If you are the sole Standard Administrator may I take this opportunity to suggest when you are 
reinstated on the system, to set up another User in a Standard Administrator role. This will 
prevent you being locked out completely and allow you to order a new activation code from within 
the system and reset your security sooner.

If you require any further assistance then please do not hesitate to contact us on 1850 417141 and 
one of our associates will be happy to assist you.

Regards
Bankline Product Support

This e-mail message is confidential and for use by the intended recipient only. If the message is received by 
anyone other than the intended recipient, please return the message to the sender by replying to it and then 
delete the message from your computer. Internet e-mails are not necessarily secure. Ulster Bank Limited and 
Ulster Bank Ireland Limited (\"Bankline Bank Group\")/ Royal Bank of Scotland Group plc does not 
accept responsibility for changes made to this message after it was sent. Ulster Bank Group / Royal Bank of 
Scotland Group plc may monitor e-mails for business and operational purposes. By replying to this message you 
give your consent to our monitoring of your email communications with us. Whilst all reasonable care has been 
taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the 
onward transmission, opening or use of this message and any attachments will not adversely affect its systems 
or data. No responsibility is accepted by any member of Ulster Bank Group / Royal Bank of Scotland Group plc 
in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

TEXT ONLY EQUIVALENT
This is a multi-part message in MIME format. Please find the Re-activation form attached, send one per user ensuring only one box is selected in section 3. A signatory on the bank mandate must sign the form. Fax to 1850 078236 or alternatively you may wish to email the completed document, by attaching it to an email and sending it to banklineadministration@rbs.co.uk On receipt of the completed form we will respond to the request within 2 working hours and communicate this to the user by email. <<Bankline_Password_reset_5960533.pdf>> Please note - The life-span of an activation code is 21 days; after this time, the activation code will expire and a new one must be ordered. Please be aware when choosing a new pin and password for the service, it is important not to use pin/passwords that you have used before but to use completely different details. If you are the sole Standard Administrator may I take this opportunity to suggest when you are reinstated on the system, to set up another User in a Standard Administrator role. This will prevent you being locked out completely and allow you to order a new activation code from within the system and reset your security sooner. If you require any further assistance then please do not hesitate to contact us on 1850 417141 and one of our associates will be happy to assist you. Regards Bankline Product Support This e-mail message is confidential and for use by the intended recipient only. If the message is received by anyone other than the intended recipient, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. Ulster Bank Limited and Ulster Bank Ireland Limited (\"Bankline Bank Group\")/ Royal Bank of Scotland Group plc does not accept responsibility for changes made to this message after it was sent. Ulster Bank Group / Royal Bank of Scotland Group plc may monitor e-mails for business and operational purposes. By replying to this message you give your consent to our monitoring of your email communications with us. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by any member of Ulster Bank Group / Royal Bank of Scotland Group plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.